Terms of service

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These Terms of Service govern your use of the WELL by Sheppard website and your purchase of products from us. By using our site or placing an order, you agree to these terms.

About Us

WELL by Sheppard is an authorized retailer of Ritual Botanico hair care products. We are not the manufacturer of these products; we source and sell them as an independent, authorized reseller.

Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

Product Descriptions

We strive to ensure product descriptions, images, and pricing are accurate. Occasional errors may occur; if a product is listed at an incorrect price or with incorrect information, we reserve the right to correct it and, if necessary, cancel affected orders with a full refund.

Shipping and Returns

Please see our Shipping Policy and Refund Policy for details on delivery and returns.

Limitation of Liability

WELL by Sheppard is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Products should be used according to manufacturer instructions.

Changes to These Terms

We may update these Terms of Service from time to time. Continued use of our site after changes constitutes acceptance of the updated terms.

Contact

Questions about these terms? Reach out through our Contact page.